We're here to help. Our dedicated Customer Service Team regularly receives the latest training, helping them to stay up to date with the newest technology - ensuring we provide 5* support to our customers.

If you have a question about a product, or a recent order please look at our FAQ pages. We've curated a list of most asked questions and hopefully have answered your query here.

We're here to help. So if you can't find the answer to your query in our FAQ's, use the buttons below to contact the right team for your enquiry.

Please note, we are currently experiencing a high volume of emails to our team so there may be a small delay in responding to you. We thank you for your patience.

Opening Times

Monday-Thursday: 9.00 - 4.00

Friday: 9.00 - 2.30

Saturday-Sunday: Closed

Post address

FLYMO UK

Preston Road

Aycliffe Business Park

County Durham

UK

DL5 6UP